Our Approach
We create software that makes other software products better. We put strong emphasis on reliability, software transparency, and extensive documentation to help our partners solve a variety of different problems in different ways through the power of our software.
Our approach with our partners is a very symbiotic one. We look to them for ideas for new features and capabilities, and for feedback to continually improve our product, training and certification programs. Our partners look to us to maintain a rock-solid software platform, and to provide first class software support and a range of technical capabilities and programs. We work together to ensure that our partners are taking the best advantage of all the benefits and value that CAAT provides.
Great software goes hand-in-hand with great people providing great support. Our innovative, holistic ContentCare program exemplifies our focus on making our partners successful. It's an industry-leading set of services covering a broad spectrum, from technology training to development assistance to sales training and more. Our Product Solutions Group, with dozens of years of collective experience in the search and document processing markets, stays actively involved with partners during their initial implementation and deployment of CAAT technology.
Because our partners are critical business channels, we also maintain a specific partner focus in our marketing, branding and collateral. We host ongoing "best practices" Webinars for our partners and their clients, we contribute articles for partners and their clients' blogs, and we base our product feature releases on feedback from our partners. We offer joint participation opportunities in trade and press events and are sponsors at many of our partners' own customer conferences.
Few companies are so focused on partner support; for Content Analyst, this translates into long-term partners who view us as a preferred vendor.
